It depends on the offer. For example, The 2 Night, 3 Night, 4 Night Hotel Stays and Las Vegas incentive, your customers do not get to choose the hotel because we book hotels based upon availability. Keep in mind that these are promotional offers that provide your customers significant savings on their travel so it's not going to work the same way as going to www.hotels.com and paying full rack rate where you get to choose the hotel. With us, the properties that we work with and that participate in these promotional offers release the unoccupied inventory to us just 30 days ahead of time. So we don't even know what hotels are available before that time. We always choose the best hotel available at the time your customers want to travel. You can be rest assured that we only work with quality hotels from around the world and we won't even work with any property that has less than an overall 3 star review rating by other travelers on websites such as www.tripadvisor.com (the yelp of the travel industry).
All the other offers like the 7 night resort stay, airfare plus hotel, 4 night mexico, 4 night cruise, all inclusive stay, etc. your customers can decide on the properties and either book themselves online or book over the phone with a travel agent.