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  1. Creative Marketing Incentive Group, Inc.
  2. FAQ'S

FAQ'S

Frequently Asked Questions, and Answers.

  • What hotels and resorts participate with CMI's vacation certificates?
  • How do I pay the full cost of the trip for my customer?
  • For Spanish Speaking and Other Language Speaking Redeemers
  • Can you contact or help my customer who redeemed a certificate?
  • How do the premium certificates work? Do you have certificates without redemption fees attached?
  • How or where can I view fees and taxes for the certifcates and incentives?
  • If I decide to submit my cancellation, will my subscription still be open and valid through the end of my billing term?
  • My clients are not receiving assistance or getting the email replies
  • What Certs Are Good For International Global Residents?
  • W9 FORM E SIGNATURE Required for affiliate commissions payouts.
  • Why is there not a customer service phone number on certificates or redemption website?
  • Where can I view the list of participating restaurants that are participating with the restaurant certificates?
  • Where can I learn more about your affiliates program? Do you offer an affiliate program?
  • Where can I review all the details for each specific incentive?
  • Do you have testimonials or reviews?
  • How can I see your social media pages?
  • What is your pricing? How much does the CMI service cost?
  • How do the free samples work? Are the free samples on the website real live samples?
  • Where Can I View Your Terms and Conditions and Privacy Policy?
  • What Is Your Refund Policy?
  • What Is Your Cancellation Policy?
  • Can I assist my clients with the booking process? I want to do the booking process for my customer, can I do that?
  • Do you have a quick reference list that shows all the redemption fees, taxes and fees, etc for each incentive you offer?
  • Can I try a sample certificate before signing up? Do I get to try or use the certificates for myself as a member?
  • What brand names are your electronic products and how do you acquire them?
  • What do the taxes and fees cover?
  • Can my customer's book before the required advance notice on the travel certificates?
  • Do my customers get to choose destination?
  • Does my customer get to choose the hotel?
  • Can I cover the fees and taxes for my customers?
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Creative Marketing Incentive Group, Inc.