FAQ'S
Frequently Asked Questions, and Answers.
- What hotels and resorts participate with CMI's vacation certificates?
- How do I pay the full cost of the trip for my customer?
- For Spanish Speaking and Other Language Speaking Redeemers
- Can you contact or help my customer who redeemed a certificate?
- How do the premium certificates work? Do you have certificates without redemption fees attached?
- How or where can I view fees and taxes for the certifcates and incentives?
- If I decide to submit my cancellation, will my subscription still be open and valid through the end of my billing term?
- My clients are not receiving assistance or getting the email replies
- What Certs Are Good For International Global Residents?
- W9 FORM E SIGNATURE Required for affiliate commissions payouts.
- Why is there not a customer service phone number on certificates or redemption website?
- Where can I view the list of participating restaurants that are participating with the restaurant certificates?
- Where can I learn more about your affiliates program? Do you offer an affiliate program?
- Where can I review all the details for each specific incentive?
- Do you have testimonials or reviews?
- How can I see your social media pages?
- What is your pricing? How much does the CMI service cost?
- How do the free samples work? Are the free samples on the website real live samples?
- Where Can I View Your Terms and Conditions and Privacy Policy?
- What Is Your Refund Policy?
- What Is Your Cancellation Policy?
- Can I assist my clients with the booking process? I want to do the booking process for my customer, can I do that?
- Do you have a quick reference list that shows all the redemption fees, taxes and fees, etc for each incentive you offer?
- Can I try a sample certificate before signing up? Do I get to try or use the certificates for myself as a member?
- What brand names are your electronic products and how do you acquire them?
- What do the taxes and fees cover?
- Can my customer's book before the required advance notice on the travel certificates?
- Do my customers get to choose destination?
- Does my customer get to choose the hotel?
- Can I cover the fees and taxes for my customers?